Refund policy

At yiirtksalestore.shop, we pride ourselves on product quality and adhere to strict quality control processes. To ensure your peace of mind, we offer a 30-day free exchange or refund policy to resolve any potential issues. Whether it's a manufacturing defect, a performance problem, or the product failing to meet your expectations, we are committed to resolving the issue for you.

Eligible for Return

Items eligible for return, refund, or exchange must meet the following conditions within 30 days of receipt:

The item arrived damaged or defective.

The received item is the wrong size or color.

The item is original, unopened, or unused, and the return request is submitted within 30 days of receipt.

Uneligible for Return

We do not accept returns for the following:

Items beyond the 30-day warranty period.

Items that have been opened or slightly used.

Returns Contact Information

1312 17TH ST NUM 1303, DENVER, CO 80202

Email: service@yikhstore.shop

Standard Returns Process

Please contact us at service@yikhstore.shop to initiate a return process.

Please carefully pack the item, ensuring it remains in its original condition and packaging.

Please clearly label the package with your name, order number, and reason for return.

Please use a trackable shipping method to send the package to the provided return address.

Other Information

Items must be properly packaged to be accepted. Proper packaging includes using bubble envelopes or cardboard boxes to ensure the package is not lost or damaged during transit. Inadequate packaging resulting in loss or damage may result in refusal of return.

Return Shipping Costs

Customers are not responsible for return shipping costs; we will refund the shipping fee upon receipt of your refund.

Refund

After receiving and inspecting your return, we will notify you via email whether your refund request has been approved. If approved, we will process your refund via your original payment method within 10 business days. Please note that refund processing time may vary depending on your bank or credit card company. If your refund processing time exceeds 15 business days, please contact us at service@yiirtksalestore.shop. Your satisfaction is always our top priority, and we will ensure a smooth and fast refund process.